Whistleblower service


Spark Renewables, as a part of Tenaga Nasional Berhad, is deeply committed to fostering a culture of honesty, integrity, ethical behaviour and good corporate governance.

We work with independent provider StopLine to run an anonymous whistleblower service.

You can find out more or make an anonymous report here.


1300 30 45 50


Attention: Spark Renewables
c/o Stopline, PO Box 403
Diamond Creek
VIC 3089


Use your smartphone to visit this link online.

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The NRS is a vital service that allows people who are deaf, hard of hearing or have a speech impairment to make and receive phone calls.

Frequently Asked Questions

The Spark Renewables Whistleblower Service is an independent and confidential service available to receive information relating to improper conduct, unlawful or unethical behaviour and supports Spark Infrastructure’s values and Code of Conduct.

Any breaches of the Code of Conduct, related policies, and issues that may adversely affect Spark Renewables. This may include any criminal offence, breach of legal obligation, unsafe behaviour, harassment or bullying. See the ‘About Us’ page for additional matters that may be reported.

Spark Renewables believes that all employees and other stakeholders should be able to assist in ensuring Spark Renewables maintains its status as an ethical business. Spark Renewables is adopting best practice in this aspect of corporate governance and will be compliant with international and Australian corporate governance standards.

Spark Renewables has engaged an independent consultant, Stopline, to manage the receipt, recording and reporting of serious misconduct. Stopline is an independent, confidential and impartial conduit for information that enables the reporting of improper conduct. Stopline has people experienced in handling sensitive information from stakeholders.


Stopline is an Australian company which specialises in providing integrity/whistleblowing services. It has been operating for over a decade and assists listed and private companies, local, state and Commonwealth public sector bodies and not-for-profit organisations. Further details are available at www.stopline.com.au

No. Your disclosure to Stopline can, if you wish, be anonymous and the staff of Stopline will not ask for any personal details. You may volunteer the information anonymously to Stopline if you desire or you can be overt. If you do not wish to remain anonymous, this information may be provided to the Speak Up Coordinator at Spark Renewables. If you choose to remain anonymous Stopline will issue a confidential reference and password should you wish to seek the status of your disclosure at some later date.

Spark Renewables is committed to the protection of genuine Whistleblowers against action taken in reprisal for the making of protected disclosures. Maintaining confidentiality is a crucial component of this protection. All disclosures will be treated with a high level of confidentiality. Spark Renewables has appointed Stopline to enhance confidentiality and anonymity within Spark Renewables with respect to Whistleblower procedures.

Stopline enables employees, contractors and stakeholders to report in good faith, suspected misconduct via telephone, email, internet or mail, to an independent organisation with trained staff who will receive your concerns confidentially (anonymously if you wish) and provide the confidential information to the Speak Up Coordinator at Spark Renewables. The program then necessitates procedural requirements dealing with and finalising the outcome of the disclosure.

A person within Spark Renewables is responsible for ensuring that all serious complaints are handled appropriately. The Speak Up Coordinator is responsible for Spark Renewables role in managing disclosures and being the contact point for both Stopline and Spark Infrastructure.

You can contact the Stopline when you have knowledge of any fraudulent, corrupt, unlawful or unethical conduct by an employee and/or contractor.

The strength of Stopline is that all allegations will be professionally managed by trained Stopline staff. The experience of Stopline is that vexatious calls occur very infrequently. Stopline focuses on the message, not the messenger. The Speak Up Coordinator may decline to investigate the matter if satisfied that the disclosure is trivial, frivolous or vexatious.

Yes. You will be kept advised about the status of the report, decisions made regarding how the matter is to be handled, timeframes that apply and the result of any investigation and action taken. If you choose to remain anonymous, you will be issued with a confidential reference and password and must initiate contact through one of the methods above to receive feedback.
Where a person who makes a disclosure is implicated in the misconduct, Spark Renewables will use all reasonable efforts to protect the individual from reprisals; however the act of reporting improper conduct may not shield the person from the reasonable consequences flowing from any involvement in serious misconduct.