Whistleblower service

The Spark Infrastructure Whistleblower Service is an independent and confidential service available to receive information relating to improper conduct, unlawful or unethical behaviour and supports Spark Infrastructure’s values and Code of Conduct.

Any breaches of the Code of Conduct, related policies, and issues that may adversely affect Spark Infrastructure. This may include any criminal offence, breach of legal obligation, unsafe behaviour, harassment or bullying. See the ‘About’ page for additional matters that may be reported.

Spark Infrastructure believes that all employees and other stakeholders should be able to assist in ensuring Spark Infrastructure maintains its status as an ethical business. Spark Infrastructure is adopting best practice in this aspect of corporate governance and will be compliant with international and Australian corporate governance standards.

Spark Infrastructure has engaged an independent consultant, Stopline, to manage the receipt, recording and reporting of serious misconduct. Stopline is an independent, confidential and impartial conduit for information that enables the reporting of improper conduct. Stopline has people experienced in handling sensitive information from stakeholders.

Stopline is an Australian company which specialises in providing integrity/whistleblowing services. It has been operating for over a decade and assists listed and private companies, local, state and Commonwealth public sector bodies and not-for-profit organisations. Further details are available at www.stopline.com.au

No. Your disclosure to Stopline can, if you wish, be anonymous and the staff of Stopline will not ask for any personal details. You may volunteer the information anonymously to Stopline if you desire or you can be overt. If you do not wish to remain anonymous, this information may be provided to the Speak Up Coordinator at Spark Infrastructure. If you choose to remain anonymous Stopline will issue a confidential reference and password should you wish to seek the status of your disclosure at some later date.

Spark Infrastructure is committed to the protection of genuine Whistleblowers against action taken in reprisal for the making of protected disclosures. Maintaining confidentiality is a crucial component of this protection. All disclosures will be treated with a high level of confidentiality. Spark Infrastructure has appointed Stopline to enhance confidentiality and anonymity within Spark Infrastructure with respect to Whistleblower procedures.

Stopline enables employees, contractors and stakeholders to report in good faith, suspected misconduct via telephone, email, internet or mail, to an independent organisation with trained staff who will receive your concerns confidentially (anonymously if you wish) and provide the confidential information to the Speak Up Coordinator at Spark Infrastructure. The program then necessitates procedural requirements dealing with and finalising the outcome of the disclosure.

A person within Spark Infrastructure is responsible for ensuring that all serious complaints are handled appropriately. The Speak Up Coordinator is responsible for Spark Infrastructure’s role in managing disclosures and being the contact point for both Stopline and Spark Infrastructure.

You can contact the Stopline when you have knowledge of any fraudulent, corrupt, unlawful or unethical conduct by an employee and/or contractor.

Yes. You will be kept advised about the status of the report, decisions made regarding how the matter is to be handled, timeframes that apply and the result of any investigation and action taken. If you choose to remain anonymous, you will be issued with a confidential reference and password and must initiate contact through one of the methods above to receive feedback.